Creating and Improving Business Processes
Business Development, CRM, Sales, Marketing and Admin Mentor/Consultant
Here’s the professional bit:
With 20+ years experience in business, (yikes I’m showing my age!), winning many achievement awards for Sales and Business Development and having worked in a variety of industry sectors, (from Business Software Companies such as CRM, Payroll and Accounts to Business Start-ups through to Scientific Instrumentation Suppliers and a good few other market spaces in between) I have gleaned and gained extensive experience and knowledge in general, office, business development, sales & marketing management and mentorship. Basically I help companies define, improve and execute business processes and strategies by offering focused and practical advice based on examining your company structures. As a Business Consultant, I provide coaching, training and project management (eg: Business Development, Mentorship, CRM, ERP, BPM) or get stuck in with hands on services such as organising events, driving sales and marketing teams, build e-newsletters and social media releases…
CRM systems are a passion of mine. (If you’re not sure what CRM really can do for you, click here) A business with a healthy CRM ethos will always (100%) be a successful, lucrative and awesome business!
A Summary of my core skills/services that help me to help you
(I love Jerry McGuire quotes) :
- CRM (more on that below)
- Business Development and Improvement
- Project Management on software implementations & BPM
- Operations Management
- Sales and Marketing (including cold calling, follow throughs, emailers, social media marketing etc etc)
- Overall Business ‘Health Checks’
- How to run successful: Customer Care and Support
- How to run successful: Office, Admin and HR
- Organising Events, Seminars etc
- Accounts and Data Control (incl CRM and ERP, which intertwine with all of the above)
- LEO Mentor
After exploration of your requirements (ie: ‘health check’) I may suggest that a team approach to improving your processes is advisory. If that proves to be the case, I have US, UK and Ireland strategic based partners that we can tap into, if you so wish, thus building a strong support network to help your company grow. All are top in their field, award winning and most importantly love what they do. My partners can work Virtually or On-Site. From Inside Sales Tactics, SEO, Social Media and Branding to Tech, Talent Management and Software guru’s, my lovely colleagues and I will help you optimise your processes and meet the goals we have agreed upon and outlined – promptly and professionally.
I am proud to provide an Independent Service and although I have many trusted partners, I am not affiliated with any, so you can be assured that I will provide you with a thoroughly unbiased and unique service, tailored specifically for you and dedicated to providing the best solutions essential to drive and develop your company.
Here’s the not so business-y bit:
I truly do love working in business, I get excited when I can strike off an action plan from my to-do list. I am a diligent freak who loves working with people and helping to grow my clients’ businesses. That’s it in a nut shell. Many of your businesses began with a great idea, with passion, care, hard work, drive and creativity but often due to demanding workloads (because your business is a great one), many owners are ‘reacting’ to their business rather than driving and improving it.
Controlling your business and it NOT controlling you! (I know, I’ve mentioned that before 🙂 )
Thus propelling your business and equity to even greater achievements and success.