Creating and Improving Business Processes

Business Development, CRM, Sales, Marketing and Admin Mentor/Consultant


Here’s the professional bit:

With 20+ years experience in business, (yikes I’m showing my age!), winning many achievement awards for Sales and Business Development and having worked in a variety of industry sectors, (from Business Software Companies such as CRM, Payroll and Accounts to Business Start-ups through to Scientific Instrumentation Suppliers and a good few other market spaces in between) I have gleaned and gained extensive experience and knowledge in general, office, business development, sales & marketing management and mentorship.  Basically I help companies define, improve and execute business processes and strategies by offering focused and practical advice based on examining your company structures.  As a Business Consultant, I provide coaching, training and project management (eg: Business Development, Mentorship, CRM, ERP, BPM) or get stuck in with hands on services such as organising events, driving sales and marketing teams, build e-newsletters and social media releases…

CRM systems are a passion of mine. (If you’re not sure what CRM really can do for you, click here)  A business with a healthy CRM ethos will always (100%) be a successful, lucrative and awesome business!

A Summary of my core skills/services that help me to help you
(I love Jerry McGuire quotes)

  • CRM (more on that below)
  • Business Development and Improvement
  • Project Management on software implementations & BPM
  • Operations Management
  • Sales and Marketing (including cold calling, follow throughs, emailers, social media marketing etc etc)
  • Overall Business ‘Health Checks’
  • How to run successful: Customer Care and Support
  • How to run successful: Office, Admin and HR
  • Organising Events, Seminars etc
  • Accounts and Data Control (incl CRM and ERP, which intertwine with all of the above)
  • LEO Mentor

After exploration of your requirements (ie: ‘health check’) I may suggest that a team approach to improving your processes is advisory.  If that proves to be the case, I have US, UK and Ireland strategic based partners that we can tap into, if you so wish, thus building a strong support network to help your company grow.  All are top in their field, award winning and most importantly love what they do.  My partners can work Virtually or On-Site.  From Inside Sales Tactics, SEO, Social Media and Branding to Tech, Talent Management and Software guru’s, my lovely colleagues and I will help you optimise your processes and meet the goals we have agreed upon and outlined – promptly and professionally.

I am proud to provide an Independent Service and although I have many trusted partners, I am not affiliated with any, so you can be assured that I will provide you with a thoroughly unbiased and unique service, tailored specifically for you and dedicated to providing the best solutions essential to drive and develop your company.

Here’s the not so business-y bit:

I truly do love working in business, I get excited when I can strike off an action plan from my to-do list.  I am a diligent freak who loves working with people and helping to grow my clients’ businesses.  That’s it in a nut shell.  Many of your businesses began with a great idea, with passion, care, hard work, drive and creativity but often due to demanding workloads (because your business is a great one), many owners are ‘reacting’ to their business rather than driving and improving it.

Here is where I come in, I can help you to identify the sore points of the business as a whole and from there work to improve or create processes that grow with your business.

Controlling your business and it NOT controlling you!  (I know, I’ve mentioned that before 🙂 )

Thus propelling your business and equity to even greater achievements and success.

Want to know more?

If you would like to learn more about my professional experience please feel free to check out my LinkedIn page

Happy Customers

Don’t believe me? 😉
Here are some Testimonials from former clients